American Airlines Analyst, Cargo Performance and Data Strategy in Ft Worth, Texas

Location: AA Headquarters 2 (DFW-HDQ2)

Additional Locations: None

Requisition ID: 18848


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Cargo Team within the Customer Experience Division. This position will be responsible for initiatives in data analytics, business intelligence and revenue analysis to improve Cargo’s performance, its profitability and its competitive position. The analyst in this role will be responsible for a variety of analytical and ad-hoc projects, as well as internal and industry analyses to understand performance, increase revenue and improve the department’s ability to operate more effectively.

Specifically, you’ll do the following:

  • Develops and/or evaluates new performance metrics or analytical frameworks

  • Assesses revenue and pricing strategies and develop tools to support them

  • Coordinates analysis or analytical projects of medium to high complexity across multiple areas

  • Leads data or reporting related initiatives that solve for outstanding business requirements

  • Serves as liaison with corporate or external entities, in regards to BI or IT projects or initiatives

  • Oversees high-visibility deliverables for senior management and external stakeholders

  • Performs ad-hoc projects related to a particular market, market trend or customer


Required Qualifications

  • Bachelor’s degree in relevant field or equivalent experience/training

Preferred Qualifications

  • MBA

  • Advanced skills in Excel are a plus

  • Demonstrated analytical and problem solving skills

  • Strong aptitude for creative problem solving and the ability to synthesize large amounts of data into concise presentations, insights, and recommendations

  • Fluency in data and BI languages and/or tools such as SQL, Python, R or Tableau

  • Candidate must display high levels of personal initiative and thrive in a team environment

Additional Locations: None

Requisition ID: 18848

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.