American Airlines Manager, Workers Compensation Analytics in Ft Worth, Texas

Location: AA Headquarters 1 (DFW-HDQ1)

Additional Locations: None

Requisition ID: 18774

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Workers Compensation Team within the People/HR Division. This position will be responsible for providing oversight of the financial reporting for the Workers Compensation program, including SOX controls, insurance renewal and collateral opportunities. This job is also responsible for Workers Compensation Analytics including analysis of workers compensation claims data including multiple claim dashboards, external actuarial valuations plus oversight of the monthly analysis of internal injury reporting.

Specifically you’ll do the following:

  • Acts as a project leader and management of resources with the goal of developing tools and resources for use by the Workers Compensation team

  • Assists Risk Management leadership with analysis of renewals, collateral analysis, reports, projects and deliverables

  • Establishes optimal risk financing terms and pricing for workers' compensation coverage

  • Assists in designing and implementing all workers' compensation policies and programs

  • Serves as Key contact for Sarbanes–Oxley (SOX) reporting and requirements

  • Recognizes areas for improvement of processes and implement solutions for the Workers Compensation team

  • Leads Workers Compensation data integration with TPAs, data partners and vendors

  • Assists in departmental Workers Compensation related projects and tasks from a technical perspective

  • Develops and maintains personal relationships with RMIS, broker, carriers, and other vendors

  • Provides training, education, mentoring, and coaching for the Workers’ Compensation team

  • Leads the development of company specific key performance indicator metric processing, benchmarking studies for all lines of coverage

  • Provides continuous improvement of existing reports/dashboards/tools

  • Performs duties as requested by management. Assigned responsibilities and duties may vary based upon department growth and evolving operation

Qualifications

Required Qualifications

  • Bachelor’s degree in relevant field or equivalent experience/training

Preferred Qualifications

  • 5 plus years' experience in Risk Management, insurance claims trending/analysis, examination, investigation, adjudication or advocacy

  • Strong team player with ability to work successfully at all levels of the organization and influence positive outcomes

  • Ability to lead tasks and manage processes

  • Strong personal skills and relationships

  • Strong analytical skills and problem solving skills

  • Ability to work independently as well as in a group

  • Strong personal computer skills

  • Strong Microsoft Office skills including Excel/PowerPoint/Access as well as business intelligence software packages

  • Strong familiarity with insurance carrier and TPA systems

  • Knowledge of terms, codes, procedures and processes involving insurance

  • Ability to handle multiple tasks simultaneously

  • Strong communication and presentation skills

Additional Locations: None

Requisition ID: 18774

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.