American Airlines Analyst/Senior Analyst, Revenue Accounting in Phoenix, Arizona

Location: Rio West E Bldg (PHX-RWE1)

Additional Locations: None

Requisition ID: 19567


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Finance Team within the Finance Division. This position will be responsible for reporting and analyzing data related to credit card fraud with a key role in supporting American Airlines’ current and future fraud prevention initiatives.

Specifically, you'll do the following:

  • Performs daily monitoring and regular analysis of credit card fraud data and statistics

  • Delivers efficient and accurate reporting of data associated with credit card fraud

  • Reports mid-month and month-end fraud statistics as well as ad-hoc reporting

  • Proactively identifies and evaluates fraud trends across multiple sales channels

  • Provides in depth, ad-hoc analysis of processing volumes related to credit card fraud, including identifying and applying trends and root cause analysis

  • Develops presentations that summarize and communicates results from analysis

  • Makes recommendations to management on long-term strategic plans for global fraud strategy

  • Identifes issues, propose solutions and coordinates/contributes to implementation

  • Works with management and end-users to address data and process concerns

  • Supports fraud prevention initiatives, projects and vendor relationships


Required Qualifications

  • High School diploma or GED Equivalency

  • 4 years related work experience in similar field/position

  • General knowledge of credit card processing, fraud and chargebacks

Preferred Qualifications

  • Bachelor’s degree in relevant field or equivalent experience/training

  • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.

  • Ablility to logically structure analysis of complex issues and develop solutions to business problems and operational challenges

  • Ability to both read and create processing flows, particularly with Microsoft Visio

  • Proven track record of demonstrating analytical aptitude

  • Ability to manage multiple relationships and projects, prioritizes opportunities, and takes initiative towards achieving common goals

  • Ability to independently identify issues, analyze data and propose solutions

  • Able to present to various levels of management and tailor the presentation to the audience accordingly

  • Outstanding organizational skills

  • Able to build relationships and interact productively with various departments and all levels of management

  • Work in a team environment as well as be successful independently

  • Willingness to show initiative and take ownership of job responsibilities

  • Self-starter with logical, analytical, organizational and innovation skills

  • Creative thought process, visionary attitude and innate curiosity

Additional Locations: None

Requisition ID: 19567

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.