American Airlines Engineer/Senior Engineer, IT Quality Assurance in Phoenix, Arizona

Location: Rio West A Bldg (PHX-RWA1)

Additional Locations: Dallas/Ft Worth, TX

Requisition ID: 18911


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

Support development and enhancement of performance testing framework and test harness. Provide support of complex performance test projects by ensuring performance test harness development, execution and maintenance. Collaborate with other Performance Engineers and other Sr. QA Engineers across the enterprise to deliver robust performance automation solutions that meet American Airlines test automation and performance standards. Responsible for leading and monitoring all performance testing activities in assigned complex, distributed and multi-tiered systems.

Specifically, you’ll do the following:

  • Provide advanced expertise in designing, coding, and enhancing performance test automation

  • Lead estimation process, testing, coordination and status reporting for complex performance testing projects/efforts

  • Collaborate with other Performance Engineers across the enterprise to deliver robust performance automation solutions for large scale testing involving multiple complex systems

  • Work with Business and IT teams to determine and capture Performance Requirements

  • Provide technical expertise regarding tools and processes for performance test automation

  • Collaborate with Architects, developers and QM Analysts to plan, develop Performance Test Plan, Test Strategy and Load Profile for complex applications and development projects

  • Debug the scripts and troubleshoot performance issues with the application

  • Identify performance Bottlenecks and assist development team with resolution

  • Monitor Performance test, analyze the performance test results and communicate findings to project team

  • Create rich performance test results reports

  • Administer Performance Center tool and other key tools utilized in performance environment (such as SiteScope)

  • Document and provide guidance to performance test practice in respect to best practices, process improvement and performance test strategies.

  • Develop utilities to support data creation, database restoration and other performance test pre-requisites

  • Schedule and coordinate testing activities occurring in the performance test environment across enterprise

  • Guide and Mentor junior performance team members


Required Qualifications

  • Undergraduate degree in CS/CE/CIS/MIS/Engineering/Technology a related field or equivalent experience and or training

  • 5-8 years of QA Performance Engineering and/or application development experience

  • 5+ years’ experience with LoadRunner and/or Performance Center is required

  • Highly Skilled in Load Generation tools (HP Loadrunner, Jmeter, or others)

  • Experience or advanced knowledge of programming and scripting languages (HP Loadrunner Vugen, C/C++ and/or Java and/or unix)

  • Expert with monitoring tools such as perfmon, sitescope, netmon, diagnostics, dynatrace etc.

  • Experience identifying performance bottlenecks and working with developers/architects to tune applications

Qualifications (Continued)

Preferred Qualifications

  • Performance Center administration experience

  • Airline experience

  • Administration of Performance Center or Quality Center

  • Experience in adapting/building an automated Performance testing framework based on re-usable components

  • Experience and expert at testing SOA and Web Services

  • Full SDLC experience; Agile experience

  • Experience with Oracle NCA, WebServices, and Message Queue protocols

  • Experienced with Windows, UNIX, XML, Web Services, REST, Java, J2EE, Perl, ASP.NET and others

  • Experienced user of Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.)

  • Ability to quickly analyze, identify and resolve script or data issues in test harness and test suites

  • Excellent written and verbal communication skills, team player

  • Strong knowledge or performance test concepts and strategies

  • Flexibility and adaptable to changing environments

  • Skilled in all performance test types (load, endurance, stress, soak, scalability, etc)

  • Ability to quickly learn and adapt to new tools and skills

Additional Locations: Dallas/Ft Worth, TX

Requisition ID: 18911

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.